Privacy Policy
Last Updated: January 30, 2025
Flex Connections (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.flex-connections.com) and use our services. By accessing our site, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
• Personal Information: When you contact us, request a service, or sign up for updates, we may collect your name, email address, phone number, and business details.
• Payment Information: Payments are processed securely through third-party providers. We do not store credit card details.
• Automatically Collected Data: We use cookies and analytics tools to collect information like IP addresses, browser types, and site interactions.
• User-Generated Content: If you submit testimonials, reviews, or inquiries, we may display this on our website (with your consent).
2. How We Use Your Information
We use your information for the following purposes:
• To provide and improve our design, branding, and website services
• To process payments and manage billing
• To respond to inquiries and provide customer support
• To improve website performance and user experience
• To send promotional materials (only if you opt-in)
• To comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These may include:
• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us analyze site traffic and improve services.
• Marketing Cookies: Used for personalized ads and retargeting.
You can adjust your cookie settings through your browser or opt-out of tracking by disabling cookies.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
• Service Providers: Third-party tools for website hosting, email marketing, analytics (Google Analytics, Wix analytics), and payment processing.
• Legal & Compliance: If required by law, we may disclose information to comply with legal obligations.
5. Third-Party Services & Wix Integration
Our website is built on Wix, which may collect data in accordance with its own privacy policies. Wix automatically collects usage data, analytics, and IP addresses to improve site performance. Learn more: Wix Privacy Policy.
We may also use third-party tools like Google Analytics, Facebook Pixel, and email marketing services, which collect data for tracking and advertising purposes.
6. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, secure hosting, and access controls. While we take precautions, no system is 100% secure. Please contact us if you believe your data has been compromised.
7. Your Privacy Rights
Depending on your location, you may have rights under privacy laws (such as GDPR, CCPA) to:
• Request access to the data we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
To exercise your rights, contact us at hello@flex-connections.com.
8. Data Retention
We retain personal data only as long as necessary for legal, business, and operational purposes.
9. Children’s Privacy
Our website and services are not directed toward children under 13 years old, and we do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📍 PO Box 2193, Princeton, BC, V0X1W0